Privacy Policy

🔒 Privacy Policy — FlashNest

Effective Date: June 2025

This Privacy Policy explains how FlashNest ("we", "our", "us") collects, uses, shares, and protects your information. By using our app and website, you agree to the practices described below.

1. Information We Collect

We collect the following types of information when you use FlashNest:

a. Personal Information

When you create an account or interact with the app, we may collect:

  • Full name
  • Email address
  • Password (encrypted)
  • Profile photo (optional)
  • Subscription status

b. Usage Data

We automatically collect certain technical data:

  • IP address
  • Device type, OS, and browser
  • App version
  • Features accessed, time spent, and interactions
  • Error logs and crash data

c. Learning Data

We collect the content you interact with:

  • Created decks and flashcards
  • AI-generated flashcards and prompts
  • Study session history (time studied, cards reviewed)
  • Progress metrics and streaks

d. Third-Party Integrations

If you use sign-in services (Google OAuth, Apple ID), we collect basic profile info as permitted by those services.

2. How We Use Your Information

We use your data to:

  • Create and manage your account
  • Enable flashcard creation, study sessions, and AI features
  • Track your study habits and personalize your experience
  • Respond to feedback and support requests
  • Improve performance, fix bugs, and develop new features
  • Send important updates and product news (with opt-out options)

3. How We Share Information

We do not sell your personal data. However, we may share data with:

a. Service Providers

  • Supabase (authentication, database, file storage)
  • RevenueCat (subscription management)
  • OpenAI / DeepSeek (AI flashcard generation, pseudonymized prompt data)
  • Expo / React Native / Sentry (error tracking and analytics)

These partners are under strict data protection agreements.

b. Legal Compliance

We may disclose information if:

  • Required by law, regulation, subpoena, or court order
  • Necessary to protect rights, safety, or prevent fraud

c. Business Transfers

If FlashNest is involved in a merger, acquisition, or asset sale, your data may be transferred — we'll notify you before it happens.

4. Cookies and Tracking Technologies

We use cookies and local storage for:

  • Authentication and session management
  • Analytics and usage tracking
  • Remembering your study preferences

You may adjust cookie settings via your browser, but some features may not work as intended.

5. Data Retention

We retain your data:

  • As long as your account is active
  • Until you request deletion
  • For a limited period after deletion (for backup and legal purposes)

6. Data Security

We use industry-standard security measures to protect your information:

  • End-to-end encryption where possible
  • Secure HTTPS connections
  • Encrypted credentials and sensitive data
  • Access controls on our servers

Despite our efforts, no system is 100% secure. You are responsible for keeping your password confidential.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request deletion of your account and data
  • Object to or restrict certain types of processing

To exercise these rights, email us at support@flashnest.com.

8. Children's Privacy

FlashNest is not intended for children under 13 without parental consent. We do not knowingly collect data from children under this age. If we learn that we've collected such data, we will delete it promptly.

9. International Data Transfers

FlashNest operates in the United States and may process data globally. If you are located outside the U.S., your data may be transferred and stored in countries with different data protection laws.

10. Changes to This Policy

We may update this Privacy Policy as we improve the app or comply with new laws. If the changes are significant, we'll notify you via email or in-app alerts.

Last updated: June 2025

Contact: support@flashnest.com

FN
FlashNest